When Rod Library Help is online, click in the lower box to the right that says "Type here," and then type your question and press Enter. Please include your email address if you want us to contact you later.

When Rod Library Help is offline, please leave your question on the email question request form.

You also can IM with us using other services: AOL, Google Talk, Yahoo, and MSN. Our screen name is: AskRodLibrary

Ask questions about:

• finding journal articles
• using databases like LexisNexis
• statistics or factual data
• other research topics & resources

Click here if you would prefer to email your question, request a research consultation, or learn about other ways to contact us.

Fall & Spring Semester Hours for IM:

• Mon - Wed 10:00 a.m. - 7:30 p.m.
• Thu 11:00 a.m. - 7:30 p.m.
• Fri 11:00 a.m. - 4:30 p.m.
• Sun 2:30 p.m. - 4:30 p.m.
  6:00 pm to 8:30 p.m

Summer Session Hours for IM:

• Mon - Thu 9:00 a.m. - 5:00 p.m. and 6:00 p.m. - 7:30 p.m.
• Fri 9:00 a.m. - 4:30 p.m.

Who can ask questions?

This service is intended for use by UNI students, faculty, and staff and by Iowa residents. Questions from others may be answered, particularly if they relate to resources unique to Rod Library.

Who will answer my IM?

Your question will be answered by library staff members working at the reference desk. We may recommend an in-person consultation or suggest that we send your answer later via email.

Questions About Checkouts, Renewals, Fines, etc.

Contact the Circulation Desk or call (319) 273-2462 if you have questions about checking out books, renewals, fines, recalls, or similar matters.

Etiquette

Patrons are expected to conduct themselves in a courteous manner. Sessions may be terminated at the discretion of library staff members.